Upbeet is FABULOUS !!!!! The meals are incredibly delicious, nourishing, nutritious, healthy, creative !!!! and made with both care and LOVE !!! Ordering and receiving was effortless. Staff i was in contact with were friendly, professional and helpful. Upbeet was a joy. I would highly recommend them.
I tried out Upbeet due to my busy schedule. I was a bit sceptical at first but I couldn't be happier!
The food is delicious, I save so much time in my day and the customer service is extremely friendly and reliable.
If I could give this company negative stars I would.
Incompetent. They don't care. They completely ruined my 40th birthday party by providing incompetent staff and food presented as gluten free when it was not. The food arrived before the staff and they wanted to leave it in the garage. My daughter brought it all in the house because this was a surprise party for me. When we arrived the staff had no idea what to do with the food. She did not use the warming drawers we provided to keep it warm and proceeded to constantly ask how, where and what to serve. Regarding allergies I asked her 3 times to confirm the foods that were gluten free, she confirmed samosas, jackfruit sandwiches were gluten free. I asked 3X because I was surprised at the type of bread and she confirmed. During the dinner she provided cookies, I asked her to confirm they were gluten free. My daughter who had to help unpack them told me they were sweets from the earth brand. I was surprised these where gluten free. I asked the staff to confirm. She even messaged the manager to confirm and yes. I asked my own housekeeper to go out to the garbage for the wrappers and sure enough they were containing wheat as first ingredients. I could not believe this. THEN the server went on to tell me that the samosas and sandwiches we ate also were NOT gluten free. My children began to cry because they know the stomachaches we get. This ruined my entire week dealing with the symptoms of being glutened. No one wanted to finish dinner it was a complete disaster. This company took zero responsibility. The only initial compensation we were offered was a refund of the cookies!!! Be basically had to trash an entire dinner of $1500 for their mistakes and they offered cookies that we ordered as gluten free and they sent incorrect anyway. Their reasoning was that my daughter (20( brought in the food from the garage and she opened the corner of two of the containers and tried it. Since the owner left me a message that she would like to send a free meal. I would never eat their food after this experience. You couldn't pay me to take it. Absolute gross incompetence. That goodness none of us had immediately life threatening food allergies. The food wasn't even catering quality. More like what you would get in a cafeteria. Stay away!
So happy I found Upbeet Foods. Needed a company with already prepared meals to save hours of prep time. I have tried many food delivery services and this one checks all the boxes! The food is fresh, healthy and delicious. They deliver twice a week instead of once (fresher meals), they re-use the bags and freezer pack (less waste) and food comes in white plastic instead of black which can't be recycled. I had an issue trying to change my food plan so I called customer service and was immediately taken care of by friendly staff. My husband who is a meat eater LOVES the food too. Thank you!
I highly recommend Upbeet Foods to anyone looking to offer yummy eats and treats for any given occasion! Be it a wedding/engagement party, baby shower, post-graduation get together or even a project launch, Upbeet Foods menus offer so many amazing different options that are so delicious! I recently went to a wedding that was catered by Upbeet Foods, and there wasnt one thing I didnt enjoy eating. Although Im not vegan and dont have a gluten intolerance, I thought the food was incredible and packed with flavours!! I never had much exposure to vegan food offerings before so I was pleasantly surprised by the options available. My favourite dishes were the butternut squash lasagna, BBQ cauliflower wings and the lentil + walnut meatloaf - so SO good. I dont typically leave reviews for products/services, but here we are, two months after the wedding, and Im still dreaming about that lasagna
Misha & Sarah are an absolute delight! Upbeet catered a wedding for us at The Richmond last weekend and the results were outstanding. What a joy it was to see tray after tray of hors d'oeuvres come back empty, folks were loving the food! We look forward to our next opportunity to work with Upbeet Foods, truly a pleasure.
If you are look for something unique and delicious for your next event, Upbeet Foods is where it is at. This team of creative minds are beyond just their food! They are imaginative, kind, exceptional and you can taste the love going into each and every meal they create.
Great food + Great people = Upbeet Foods!
As a wedding planner, I've worked with countless caterers over the years. I must say that Upbeet really stood out for me, as I was so impressed by the quality of food, the friendly staff, and the professional service they provided. Even in the weeks leading up to the wedding, Misha was constantly in communication with my team, ensuring that we had all of the necessary items to execute the event seamlessly. And on the day of the wedding, she was helping to put out a few fires that arose, it was an amazing team effort! And did I mention that the food is AMAZING?! Thanks to everyone at Upbeet -- I hope to work with you all again soon!
Upbeet Foods recently catered a wedding (around 130 guests) at the Jam Factory and knocked it out of the park. The food was delicious and very well received, and the team was very professional and easy to work with. We highly recommend for vegan catering!