The Ritz-Carlton Toronto
Today, I had the absolute pleasure of meeting Courtney who was an amazing guy and bartender at DEQ. Even though I ordered a coca cola, he was so pleasurable to deal with. As a customer that has a disability, he went out of my way to talk to me like a human being plus he also gave me tips on social skills which I asked him for advice since I struggle with reading social and people cues sometimes. He even said I was awesome and that I am unique which really made my day. I want to tell everyone that if you need a good place to wind down and chat, this is the place to go even if you just order a coca cola. Also, one of the ladies walked me down to show me where I could get to the PATH to stay away from the snow as well. Furthermore, the manager even took the time to tell me how to stay dry from the snow and she even had a conversation with me. It was a complete honour to be at The Ritz Carlton where they treat you like family! Hope everyone has a sparkling day. :)Awesome customer service!Nana and all the other staff are amazing and I was treated like family.
This can only be described as a perfect hotel experience. Exceptional service where staff anticipate your needs, the location is walking distance to most of Torontos attractions. Sadly we only stayed one night and didnt experience everything the hotel has to offer.
Amazing hotel even for Torontonians. Excellent breakfast buffet on weekends. I've been here for their Afternoon Tea and I have to say they have one of the better ones in Toronto. I actually feel full after. Amazing sweet and savory bites included. Spa My blends by Clarins is an amazing place to go spend a whole day of relaxation. Do yourself a favor and book a massage here. Then prepare to spend the whole day being pampered. You can use the facilities all day, from eucalyptus steam room, the gym or the salt water pool. Super friendly staff throughout and very clean.
It was my first time in Toronto when I checked in in Ritz Carlton. My friend recommended this hotel. She never failed me. My stay here in Ritz Carlton was really great. The staff were always smiling. They are very welcoming. Their customer service is superb!
What a great experience staying at the Ritz Carlton. I was here for a business ceremony. The rooms were very clean and everything was in mint condition. The service was amazing and the customer service was excellent.They were willing to go out of the way and help out where-ever it was needed. Breakfast had a wide range of food. This experience makes me want to come back again and I do hope I will be back here again in the near future.
I attended a function at this hotel and I have to say it was great the staff were good and polite. Everything flowed well the decor is fantastic and I cannot enough about the food was tasty and great . I have a and event coming up in June and I am looking forward to it.
Hotel is fantastic for weddings. The ceremony room is spacious and the reception is grand with beautiful chandeliers and lots of space. The staff is incredible as well as the food. I enjoyed photographing a large wedding here this summer. Lots of space for cocktail hour and lounges outside of the reception room is very nice.
The epitome of class and elegance in a hotel. Weddings that I have had the pleasure to be a part of have been flawless.