My partner and I tried to organize a wedding here and saw the venue. We were very interested and excited about the venue and they were willing to make food requests special to our party. Subsequent to our visit, we began to send follow-up e-mails to the coordinator who did not reply. We sent a total of 4-5 e-mails over the course of a month until we finally received a response at which point there were several excuses as to the lack of responsiveness. This restaurant as a venue is EXTREMELY unprofessional and was very disappointed.
Of note reading the review below, we are also a minority couple that tried to organize a wedding at this restaurant.
Such horrendous service received when trying to organize an event at the Atrium at Ricardas. Contacted members who wouldnt even get back to our serious inquiries. On top of that when speaking to the general manager he denied everything we had originally been told. Trying to plan an event and experiencing such racism by the organization. They are refusing me and stating to me straight up that no outside food is allowed which is understandable. They expect us to get food catered by themselves and stated that the food may not be good so dont be surprised. On top of that, they refuse to let us come earlier to set up and are only letting us in 2 hours before guests arrive to organize everything. When asked for measurements to plan they refused to provide us with that as well. They stated they dont want my wedding reception party to be held there because they believe my cultures food smells bad. Quite ridiculous service and have never felt so targeted in my life. It was quite evident they did not want us to hold our event there. Such a let down.
I organized an event at the Atrium at Ricarda's in November for one of my non-profit association clients. Zoe and her onsite team were extremely helpful and accommodating and it was a great experience working with everyone at the venue. From the beginning, Zoe was willing to work with us to ensure that the event was everything we had hoped for (even with our limited NFP budget). She was very organized and diligent, she always responded to my emails within an hour to answer my questions and clarify any concerns I had - she definitely helped to reduce the stress that comes with planning an event! The onsite staff on the day of the event was wonderful - they were a pleasure to work with. I would highly recommend this venue, our guests were raving about how delicious the food is and how stunning the space is. Thank you Zoe & team for a great experience!
I helped organize a large corporate event in the Atrium at Ricarda's in September and it went amazingly! Not only is the space really beautiful - definitely a "wow factor" for all the guests, but Zoe, Chef and the whole Ricarda's team was so helpful, knowledgeable and accommodating throughout the whole planning process. We were lucky enough to get a custom menu created and were allowed to do a tasting prior to the event as well which was so appreciated. Zoe is truly an all-star and wonderful to work with - always on the ball! We would love to host another company event at Ricarda's in the future.
Maija & Ron Padilla
We can honestly say not only did we find the venue of our dreams but we also made some amazing friends along the way! Zoe you are one incredible human; talented, understanding, practical and just down right friendly!!l
Our wedding was this past Saturday and it was absolutely breath taking and perfect from start to finish!!
The incredible staff at Ricarda’s was nothing short of amazing, messages and phone calls from family and friends have been pouring in since... things like “that was the coolest event space ever”, “the most delicious food I’ve tasted” and “the best service we have ever had!!” My husband and I have felt like a part of the Ricarda’s family from our very first visit, that’s just what they do! We are forever thankful and grateful to all of the Ricarda’s staff for making our wedding dreams come to life and we will be back again and again!!