Been trying to make an appointment via email and actually spoke with someone on the phone. Havent heard back in weeks for a follow-up (even though they said they would on the phone). Was really looking forward to planning a wedding here but the lack of customer service and communication seem to foreshadow what the months approaching the wedding day might be like - really not worth the stress. Lost a potential customer here as well.
Wanted to have wedding here since it is so beautiful. When I was trying to contact the team (several people) to put deposit down and move ahead with dates, I was ignored for three weeks straight. This includes emails and phone calls/voicemails. Too bad! It's a really neat spot! They said it's just a busy time. Obviously they lost a customer.
My husband and I hosted a Sunday lunch wedding at the McLean House. Our day was amazing!! The venue barely needs any additional decor, because it's stunning already! I can't express how wonderful the crew was. They were attentive, so helpful and nice. We opted for a buffet lunch, and all our guests commented how delicious lunch and the desserts were. I highly recommend hosting an event here!!!
We had our wedding reception at the McLean House on September 8, 2019. The waitstaff, Nicole and Veronika, had the venue set up as we instructed before we arrived and the maître d', Eileen, was very accommodating to our requests throughout our event. The chefs did a superb job at delighting our guests' palates as we received numerous compliments regarding the cuisine. In addition, not only was the food ready to be served on time, the staff was able to serve items early at our last minute request.
In addition to the wonderful staff we had and the exceptional service we received on the day of our reception, our entire process from viewing the Estates of Sunnybrook as a potential wedding venue to the day of our special occasion was made remarkably pleasant by our event coordinator, Ferielle, who always responded promptly to our inquiries and provided us with much guidance and many useful recommendations.
Moreover, as icing on the cake, a portion of the proceeds from events at the Estates of Sunnybrook go towards funding medical research at Sunnybrook Hospital.
I would highly recommend the Estates of Sunnybrook for any special occasion.
Firstly the Vaughan estates, the food (Vaughan Buffet) and the service staff (esp Bill) was wonderful. However the sales team is another story (they coordinate your event with the caterers and service staff). First we had Eliz who we signed the contract with. We were trying to ask her questions but no response. During the open house 6 month later we found out she had left with no communication from their side. We then had Phylicia as our sales coordinator (who I understand is new to the role). If we asked her 5 questions she would respond in 2-5 days with answers to 3 of them and get back to us regarding the rest, which we would never hear from until we asked her again. The worst of it all was them sending us the bar bill after the wedding that was ridiculous (80 bottles of wine for 116 people) which we asked them to investigate. When they had prepared another invoice the bar bill was much higher ($700 more) than the prior final invoice and they charged our card without consent. It was also impossible to tell what was paid (we had already paid for cocktails and Prosecco) for and what wasnt from their invoice. When I spoke with their sales director (Ann) on the phone there were no apologies for the miscommunications but rather excuses of why things happened this way. There are many competitive wedding venues in Toronto and if you would like to have a smooth experience throughout the planning process I would suggest you to book elsewhere.
One of my favourite venues to photograph! The outdoor ceremony space is beautiful, and perfectly shaded by trees on those hot summer days. Endless spots for portraits on the grounds as well.
My bands and I have performed at a few weddings here and it is ALWAYS a positive experience. Such a beautiful spot somewhat tucked away from the city. Beautiful decor inside and as well, the staff are so very friendly and accommodating... and the food is also delicious! I cannot say enough... Definitely recommend! Always a lovely experience!
The Estates of Sunnybrook are a brilliant choice for your special occasions. Gorgeous historical properties with unmatched value and versatility. Their delightful team has the experience to help you shape your unique vision into a beautiful reality.
They remain one of our favourite venues that we continue to recommend! *****
The Estates of Sunnybrook are one of our favourite locations to deliver to. They are efficient, knowledgeable and extremely helpful. The fact that they have one of the most beautiful locations in the city doesn't hurt either!
Rêve Event Design
Trevents: Wedding & Event Planning
DJiZM Entertainment Group
Joanna Jordan's HarpBeat
Alisa Lyons Makeup & Hair
Weddings by Design
Auspicious Melody ~ Violinist
Something Blue Weddings & Events
Dunstan Morey Guitarist
Bernard Thibault Floral Artistry
Fabulous Cakes and Confections
Emily Suzanne Harris Photography
The Right Moments Photography
Inclusive I Do's
Shirley Law Photography & Films
Eva Q Photo
Deals & Packages
Price $165 /person
What services are included with this Package:
- 3 course seated menu
- Premium flat fee bar
- Includes cost of room rental, service charges and taxes
Here’s the Fine Print:
- This package is exclusive to EventSource.ca visitors. To redeem, you must mention you found this package on EventSource.ca.
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